Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment processors)

b. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction data

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Communicate updates, confirmations, and relevant notifications

  • Improve website performance and user experience

  • Detect and prevent fraud or unauthorized activities

3. Sharing of Information

We may share your information with:

  • Service providers (payment processors, shipping carriers, email services)

  • Legal authorities, if required to comply with applicable laws

  • Business operations partners, strictly for operational purposes only
    We do not sell or rent your personal information.

  • 4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and support essential site functions. You may disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no method is fully secure, we take every reasonable step to protect your data.

6. Your Rights

Depending on your state laws, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications
    To exercise your rights, contact us using the details below.

7. Third-Party Services

Our website may contain links or integrations with third-party platforms (e.g., payment gateways). These services operate independently and have their own privacy policies. We are not responsible for their practices.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided information, please contact us so we can remove it.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and operational requirements.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated 

11. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us:

Business Name: XYVOLTA LLC
Address: 14704 SW 56th St, Miami, Florida 33185, United States
Phone: +1 (502) 904-3866
Email: support@xyvolta.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM