At Xyvolta, We Want You to Love Your Setup

If you’re not fully satisfied with your purchase, we’re here to help make it right.

✅ 30-Day Return Guarantee

You may return any eligible gaming chair within 30 days of delivery for a full refund or exchange, provided that:

• The item is unused and in original condition

• All original packaging, accessories, and manuals are included

• You contact us and receive a Return Authorization before sending it back

Note: Custom orders or items marked as final sale are not eligible for return.

🔄 How to Request a Return

1. Email us at contact@xyvolta.com with your order number and reason for return

2. Our team will send you return instructions and a Return Authorization

3. Carefully repackage the item and ship it to our return address

Return Address:
Xyvolta Returns Department
44 S Main St, Hanover, NH 03755, USA

🚚 Return Shipping

• If your return is due to our error (wrong item, damaged product, etc.), we’ll cover return shipping costs

• If it’s a change of mind or personal preference, you are responsible for return shipping

We recommend using a trackable shipping service and shipping insurance. Xyvolta is not responsible for lost or damaged returns.

💸 Refunds

Once your return is received and inspected:

• You’ll receive an email confirmation of approval or rejection

• If approved, a refund will be issued to your original payment method within 5–10 business days

• Shipping costs are non-refundable unless the return was due to our error

🔧 Damaged or Defective Items

If your chair arrives damaged or has a manufacturing defect:

• Contact us within 5 days of delivery at contact@xyvolta.com

• Include your order number and clear photos of the issue

• We’ll arrange a replacement part, full replacement, or refund—whichever resolves the issue fastest

🔄 Exchanges

Need a different model or color?

• Just contact us with your request

• The same return conditions and timeframes apply for exchanges

❓ Questions?

We’re always here to help. Reach out to our support team:

📧 Email: contact@xyvolta.com
🏢 Address: 44 S Main St, Hanover, NH 03755, USA

Thanks for choosing Xyvolta — built to support your game. 🎮🪑