Contact Us
We’re here to help you with anything related to your pet needs. Whether you have questions about our products, orders, or general inquiries — our support team is ready to assist.
1. Customer Support Overview
Our support team is available during business hours to provide fast and friendly assistance. You can reach us through live chat, email, or phone.
2. Live Chat Support
For the quickest response, use our Live Chat option available on our website.
Our agents reply instantly during business hours.
Live Chat Hours:
Monday to Friday — 9:00 AM to 5:00 PM (EST)
3. Email Support
You can email us anytime, and our team will get back to you within 24 hours (business days).
Email: support@xyvolta.com
4. Phone Support
Speak directly with our customer service team for urgent assistance.
Phone: +1 (502) 904-3866
5. Business Information
Business Name: XYVOLTA LLC
Address: 14704 SW 56th St, Miami, Florida 33185, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
6. Order & Tracking Inquiries
If you need help with an order status, tracking details, returns, or product questions, our support team is ready to assist through any of the channels above.
7. Feedback & Suggestions
We value customer feedback. If you have ideas, suggestions, or issues, please reach out — your input helps us improve our Pet House services and products.
8. Response Time Expectations
Live Chat: Instant (within business hours)
Email: Within 24 hours
Phone: Immediate answer or callback within the same business day